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Table of Contents

  • Investment Summary Information
  • Investment Detail
  • Investment and Contracts
  • Historic CIO Rating
  • Investment Spending
  • Projects and Activities Detail
Section A: Investment Summary Information
Investment Name
ICE - Student and Exchange Visitor Information System (SEVIS)
Unique Investment Identifier
024-000005363

Investment Description

SEVIS tracks and monitors students, exchange visitors, and dependents on F, M or J classes of admission during their participation at a US educational institution or exchange visitor program. SEVIS supports the ICE Mission to lead civil enforcement of immigration laws and Objectives 1.1 and 3.4 of the DHS Strategic Plan. Information in SEVIS is used by CBP, DoS, FBI, USCIS, and other agencies to verify and validate entry of individuals into the country and their status during their stay. SEVIS also provides an information sharing tool for investigation of illegal entry and immigration fraud by multiple agencies across the US government. SEVIS provides many ?benefits to society? returns. SEVIS strengthens the U.S. by building cross-cultural ties and attracting highly talented students and scholars. It facilitates non-immigrants? approach to the United States and minimizes a perception that the United States discourages foreign students and scholars from coming to the U.S.
Agency Department of Homeland Security
Point of Contact Antoine McCord - CIO email Not Provided
Investment Type Major IT Investments
Bureau U.S. Immigration and Customs Enforcement
Mission Support Not Applicable
Shared Service Category Not Applicable
Shared Service Identifier Not Applicable
TMF Initiatives
  • Not Applicable
FY 2025 IT Spending $23.53 M
Current CIO Rating 3
Data As Of: 03/27/2025

Total Projects

1

Cost Variance

  • 0Low
  • 0Medium
  • 1High

Schedule Variance

  • 0Low
  • 1Medium
  • 0High

Cost Variance

  • Low: Projects that have <10% Cost Variance
  • Medium: Projects that have ≥10% and <30% Cost Variance
  • High: Projects that have ≥30% Cost Variance
Cost Variance: ((Planned Total Costs - Projected or Actual Total Costs) / Planned Total Cost) x 100

Schedule Variance

  • Low: Projects that have <10% Schedule Variance
  • Medium: Projects that have ≥10% and <30% Schedule Variance
  • High: Projects that have ≥30% Schedule Variance
Schedule Variance: ((Planned Completion Date - Projected or Actual Completion Date) / Project Duration) x 100
Download: Project and Variance Source Data (CSV)
Date Investment First Submitted
09/28/2021
Date of Last Investment Detail Update
03/27/2025
Section B: Investment Detail
  1. Briefly describe the investment's return on investment, including benefits internal and external to the government and outcomes achieved or planned.
Section C: Investment and Contracts

Public URLs

Contracts

Section D: Historic CIO Rating
Data Last Updated On: 09/29/2021
Section E: Investment Spending

Table 1: Distribution by Spending Type

Spending Type PY 2024 CY 2025 BY 2026
DME Costs 0 0 0
O&M Costs 23.53 23.53 0
Total 23.53 23.53 0

Table 2: Distribution by Cost Pools

Cost Pools PY 2024 CY 2025 BY 2026
External Labor 16.802 8.774 0
Facilities & Power 0 0 0
Hardware 0 0 0
Internal Labor 3.361 3.361 0
Internal Services 0 0 0
Other 0 0 0
Outside Services 2.567 1.815 0
Software 0.8 9.58 0
Telecom 0 0 0
Total 23.53 23.53 0
Cost PoolsCost in millions (M)

Table 3: Distribution by IT Towers

IT Tower PY 2024 CY 2025 BY 2026
Application 19.582 19.582 0
Compute 2.387 2.387 0
Data 0 0 0
Data Center 0 0 0
Delivery 0 0 0
End User 0 0 0
IT Management 0 0 0
Network 0 0 0
Output 0 0 0
Platform 0 0 0
Security & Compliance 1.031 1.031 0
Storage 0.53 0.53 0
Total 23.53 23.53 0
IT TowersCost in millions (M)
Data Last Updated On: 03/27/2025
Section F: Project Detail

Table 1: Project Details

Project Name Project UID Status Planned Total Cost ($M) Cost Variance (%) Planned Start Date Planned End Date Schedule Variance (%) Schedule Variance (Days) TMF Initiative
SEVIS Adaptive Maintenance 8002 In Progress 103.26 100 2020-10-29 2025-10-28 10 183 Not Applicable
LowMediumHigh

Table 2: Project Related Details

SEVIS Adaptive Maintenance
  1. Are information technology investments adequately implementing incremental development methodology? (Y/N)
    Yes
  2. What is the frequency of incremental development iterations? (ex. 1 month, 3 months, 6 months, 12 months or greater)
    Weeks
  3. Please describe the iterative development methodology being employed. (500 characters or less)
    the sevis adaptive maintenance development team uses 2 week sprints.
Section G: Performance Metrics
Metric Description Performance Measurement Category Unit of Measure Reporting Frequency Agency Baseline Capability Measurement Condition Target 2025 CY Latest Actual Result Date of Latest Actual Result Met Target
Track the change in quarterly number of users tracked by the system as a percentage of the prior quarter total user population (Total number of users divided by previous quarter's number of users x 100 and then minus 100). Strategic and Business Results Percent Quarterly Over target 5 0.907 2025-01-07 NOT MET
Increase percentage of resolved issues versus created work, including operations and maintenance activities such as bug fixes (resolved work/ divided by created x 100) Strategic and Business Results Percent Quarterly Over target 65 66.169 2025-01-07 MET
Improve SEVIS System Availability as a percentage of system up-time, compared to planned uptime (system uptime divided by total planned uptime x 100). Strategic and Business Results Percent Monthly Over target 99 99 2025-03-11 MET
Reduce the overall average time (seconds) to field SEVIS Help Desk calls from end users (Total Sum Time [Seconds] spent to field all Help Desk calls/Total number of Help Desk calls) Customer Satisfaction Seconds Monthly Over target 59 22 2025-03-11 NOT MET
Increase the percentage of end-user issues resolved during first phone contact by the SEVIS Help Desk (number of calls resolved in first contact divided by total number of calls x 100). Strategic and Business Results Percent Monthly Over target 91 99 2025-03-11 MET