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Table of Contents

  • Investment Summary Information
  • Investment Detail
  • Investment and Contracts
  • Historic CIO Rating
  • Investment Spending
  • Projects and Activities Detail
Section A: Investment Summary Information
Investment Name
CBP - Biometric Entry-Exit
Unique Investment Identifier
024-000005265

Investment Description

The Biometric Entry-Exit investment provides a biometric matching capability, the Traveler Verification Service (TVS), which enables CBP to confirm biometrically the arrival to and departure from the United States of all in-scope travelers at air, land, and seaports. Biographic data, when used with biometric data, provides CBP a greater assurance of a traveler?s true identity and links to previous encounters with CBP and other government entities. This investment supports?Securing & Expediting Trade and Travel line of business that aims to fulfill the congressional mandate to monitor the arrival and departure of all travelers. Further, the Biometric Entry-Exit Program adds value to the public by upholding the values of the Customs and Border Protection through its photo capture and comparison technology allowing lawful trade and travel throughout all United States ports of entry.
Agency Department of Homeland Security
Point of Contact Antoine McCord - CIO email Not Provided
Investment Type Major IT Investments
Bureau U.S. Customs and Border Protection
Mission Support Not Applicable
Shared Service Category Not Applicable
Shared Service Identifier Not Applicable
TMF Initiatives
  • Not Applicable
FY 2025 IT Spending $21.35 M
Current CIO Rating 3
Data As Of: 03/27/2025

Total Projects

5

Cost Variance

  • 4Low
  • 1Medium
  • 0High

Schedule Variance

  • 2Low
  • 3Medium
  • 0High

Cost Variance

  • Low: Projects that have <10% Cost Variance
  • Medium: Projects that have ≥10% and <30% Cost Variance
  • High: Projects that have ≥30% Cost Variance
Cost Variance: ((Planned Total Costs - Projected or Actual Total Costs) / Planned Total Cost) x 100

Schedule Variance

  • Low: Projects that have <10% Schedule Variance
  • Medium: Projects that have ≥10% and <30% Schedule Variance
  • High: Projects that have ≥30% Schedule Variance
Schedule Variance: ((Planned Completion Date - Projected or Actual Completion Date) / Project Duration) x 100

Cost and Schedule Variance color coding is based on absolute values. For example, a +40% variance and a -40% variance are both High/Red.
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Download: Project and Variance Source Data (CSV)
Date Investment First Submitted
09/28/2021
Date of Last Investment Detail Update
03/27/2025
Section B: Investment Detail
  1. Briefly describe the investment's return on investment, including benefits internal and external to the government and outcomes achieved or planned.
Section C: Investment and Contracts

Contracts

Section D: Historic CIO Rating
Data Last Updated On: 09/29/2021
Section E: Investment Spending

Table 1: Distribution by Spending Type

Spending Type PY 2024 CY 2025 BY 2026
DME Costs 0 0 0
O&M Costs 21.35 21.35 0
Total 21.35 21.35 0

Table 2: Distribution by Cost Pools

Cost Pools PY 2024 CY 2025 BY 2026
External Labor 13.072 13.072 0
Facilities & Power 0 0 0
Hardware 3.855 3.855 0
Internal Labor 0 0 0
Internal Services 0 0 0
Other 0 0 0
Outside Services 4.082 4.082 0
Software 0.107 0.107 0
Telecom 0.234 0.234 0
Total 21.35 21.35 0
Cost PoolsCost in millions (M)

Table 3: Distribution by IT Towers

IT Tower PY 2024 CY 2025 BY 2026
Application 10.404 10.404 0
Compute 2.307 2.307 0
Data 0 0 0
Data Center 0 0 0
Delivery 1.288 1.288 0
End User 0 0 0
IT Management 1.663 1.663 0
Network 4.638 4.638 0
Output 0 0 0
Platform 0 0 0
Security & Compliance 1.05 1.05 0
Storage 0 0 0
Total 21.35 21.35 0
IT TowersCost in millions (M)
Data Last Updated On: 03/27/2025
Section F: Project Detail

Table 1: Project Details

Project Name Project UID Status Planned Total Cost ($M) Cost Variance (%) Planned Start Date Planned End Date Schedule Variance (%) Schedule Variance (Days) TMF Initiative
Traveler Verification Service 1 Completed 72.28 10 2017-06-06 2021-09-30 0 0 Not Applicable
Traveler Verification Service Operations & Maintenance 2 Completed 14.74 2 2021-10-01 2022-09-30 18 18 Not Applicable
Traveler Verification Service Operations & Maintenance FY23 3 Completed 6.8 0 2022-10-01 2023-08-31 10 10 Not Applicable
Entry Exit - TVS O&M FY24 4 Completed 13.42 0 2023-10-01 2024-08-31 11 11 Not Applicable
TVS O&M FY25 5 In Progress 15.57 0 2024-10-01 2025-08-31 0 0 Not Applicable
LowMediumHigh

Table 2: Project Related Details

Traveler Verification Service
  1. Are information technology investments adequately implementing incremental development methodology? (Y/N)
    Yes
  2. What is the frequency of incremental development iterations? (ex. 1 month, 3 months, 6 months, 12 months or greater)
    Months
  3. Please describe the iterative development methodology being employed. (500 characters or less)
    cbp provides authenticated external stakeholders the ability to aid biometric verification operations via traveler photos sent to its biometric gateway application program interface. cbp provides technical reference guides for the interface specifications for various modalities and employs a system acceptance test environment for technical certification. cbp works closely with each in developing, testing, and implementing the software and, upon certification, access to the live instance of tvs.
Traveler Verification Service Operations & Maintenance
  1. Are information technology investments adequately implementing incremental development methodology? (Y/N)
    Yes
  2. What is the frequency of incremental development iterations? (ex. 1 month, 3 months, 6 months, 12 months or greater)
    Months
  3. Please describe the iterative development methodology being employed. (500 characters or less)
    cbp provides authenticated external stakeholders the ability to aid biometric verification operations via traveler photos sent to its biometric gateway application program interface. cbp provides technical reference guides for the interface specifications for various modalities and employs a system acceptance test environment for technical certification. cbp works closely with each in developing, testing, and implementing the software and, upon certification, access to the live instance of tvs.
Traveler Verification Service Operations & Maintenance FY23
  1. Are information technology investments adequately implementing incremental development methodology? (Y/N)
    Yes
  2. What is the frequency of incremental development iterations? (ex. 1 month, 3 months, 6 months, 12 months or greater)
    Months
  3. Please describe the iterative development methodology being employed. (500 characters or less)
    cbp provides authenticated external stakeholders the ability to aid biometric verification operations via traveler photos sent to its biometric gateway application program interface. cbp provides technical reference guides for the interface specifications for various modalities and employs a system acceptance test environment for technical certification. cbp works closely with each in developing, testing, and implementing the software and, upon certification, access to the live instance of tvs.
Entry Exit - TVS O&M FY24
  1. Are information technology investments adequately implementing incremental development methodology? (Y/N)
    Yes
  2. What is the frequency of incremental development iterations? (ex. 1 month, 3 months, 6 months, 12 months or greater)
    Months
  3. Please describe the iterative development methodology being employed. (500 characters or less)
    cbp provides authenticated external stakeholders the ability to aid biometric verification operations via traveler photos sent to its biometric gateway application program interface. cbp provides technical reference guides for the interface specifications for various modalities and employs a system acceptance test environment for technical certification. cbp works closely with each in developing, testing, and implementing the software and, upon certification, access to the live instance of tvs.
TVS O&M FY25
  1. Are information technology investments adequately implementing incremental development methodology? (Y/N)
    Yes
  2. What is the frequency of incremental development iterations? (ex. 1 month, 3 months, 6 months, 12 months or greater)
    Months
  3. Please describe the iterative development methodology being employed. (500 characters or less)
    cbp provides authenticated external stakeholders the ability to aid biometric verification operations via traveler photos sent to its biometric gateway application program interface. cbp provides technical reference guides for the interface specifications for various modalities and employs a system acceptance test environment for technical certification. cbp works closely with each in developing, testing, and implementing the software and, upon certification, access to the live instance of tvs.
Section G: Performance Metrics
Metric Description Performance Measurement Category Unit of Measure Reporting Frequency Agency Baseline Capability Measurement Condition Target 2025 CY Latest Actual Result Date of Latest Actual Result Met Target
Maintain Percent of In-Scope Travelers With No Photo for Available for Gallery Building (Excludes Countries that CBP Does Not Retain Photos) (1 - (In-Scope Travelers with Photo in Gallery / Number of In-Scope Travelers)*100 Strategic and Business Results Percentage Annual Under target 5 3 2024-09-30 MET
Maintain Time for TVS Completion of Photo Match in Cloud to Less Than 2 seconds on average at Air Exit (Total time for all matches completed by flight)/(Number of Matches) Customer Satisfaction Seconds Semi-Annual Under target 2 0.34 2024-10-31 MET
Maintain Availability Percentage (Uptime) for Traveler Verification Service (Total Time in Period ? Downtime)/(Total Time in Period)*100 Customer Satisfaction Percentage Monthly Over target 99 99.999 2025-02-28 MET
Increase Total Number of People Processed by Biometric Technology at Air Exit (Total Count of Match + No Match Results) Strategic and Business Results People Annual Over target 85000000 63207166 2023-07-04 MET
Maintain Biometric Technical Match Rate Percentage at Air Exit (Matched In-Scope Travelers/(In-Scope Travelers With Photo Plus Usable Photo Captured at Air Exit))*100 Strategic and Business Results Percentage Annual Over target 96 97 2024-09-30 MET
Increase Total Number of People Processed by Biometric Technology at Air Exit [Total Count of Match + No Match Results] Strategic and Business Results People Monthly Over target 3000000 4672645 2025-02-28 MET