Skip to main content

Investment Details

View Business Case HTML

Investment Description

The Biometric Entry-Exit investment provides a biometric matching capability, the Traveler Verification Service (TVS), which enables CBP to confirm biometrically the arrival to and departure from the United States of all in-scope travelers at air, land, and seaports. Biographic data, when used with biometric data, provides CBP a greater assurance of a traveler?s true identity and links to previous encounters with CBP and other government entities. This investment supports?Securing & Expediting Trade and Travel line of business that aims to fulfill the congressional mandate to monitor the arrival and departure of all travelers. Further, the Biometric Entry-Exit Program adds value to the public by upholding the values of the Customs and Border Protection through its photo capture and comparison technology allowing lawful trade and travel throughout all United States ports of entry.
Agency Department of Homeland Security
Point of Contact Antoine McCord - CIO email Not Provided
Investment Type Major IT Investments
Bureau U.S. Customs and Border Protection
Mission Support Not Applicable
Shared Service Category Not Applicable
Shared Service Identifier Not Applicable
TMF Initiatives
  • Not Applicable
FY 2025 IT Spending $21.35 M
Current CIO Rating 3
Data As Of: 03/27/2025

Total Projects

5

Cost Variance

  • 4Low
  • 1Medium
  • 0High

Schedule Variance

  • 2Low
  • 3Medium
  • 0High

Cost Variance

  • Low: Projects that have <10% Cost Variance
  • Medium: Projects that have ≥10% and <30% Cost Variance
  • High: Projects that have ≥30% Cost Variance
Cost Variance: ((Planned Total Costs - Projected or Actual Total Costs) / Planned Total Cost) x 100

Schedule Variance

  • Low: Projects that have <10% Schedule Variance
  • Medium: Projects that have ≥10% and <30% Schedule Variance
  • High: Projects that have ≥30% Schedule Variance
Schedule Variance: ((Planned Completion Date - Projected or Actual Completion Date) / Project Duration) x 100

Cost and Schedule Variance color coding is based on absolute values. For example, a +40% variance and a -40% variance are both High/Red.
Couldn't load image

Download: Project and Variance Source Data (CSV)
  • This section displays the Chief Information Officer (CIO) Risk ratings for the investment. CIOs rate each investment using a set of pre-established criteria and issue a CIO Evaluation Number that reflects the investment’s ability to accomplish its goals within the current fiscal year. This number ranges from 1 - 5, and the higher it is, the better the investment has been rated to meet its goals.
    Download: Historic CIO Rating Source Data (CSV)
  • The Investment Details section views help answer questions about how an investment's financial resources are being utilized, and which funds are being assigned.
    Download: Investment Spending Details Source Data (XLSX)
  • The IT spending visualization below provides the selected IT investment's spending over 5 fiscal years. The IT Investment's spending is further broken down by Operations & Maintenance (O&M) and Development, Modernization, and Enhancement (DME). For each listed fiscal year you will see:
    • Requested amount - The IT $ amount the agency requested from Congress in the President's budget request for that fiscal year.
    • Enacted amount - The IT $ amount Congress actually funded through that fiscal year's appropriation.
    • Actual amount - The IT $ amount the agency actually spent that fiscal year based on what was appropriated by Congress.
    The availability of data for each fiscal year will depend on where in the federal budget process we currently are, and will continue to be updated as the annual appropriations process progresses.

    Download: Investment Spending Details Source Data (XLSX)
  • Project Name Project UID Status Planned Total Cost ($M) Cost Variance (%) Planned Start Date Planned End Date Schedule Variance (%) Schedule Variance (Days) TMF Initiative
    Traveler Verification Service 1 Completed 72.28 10 2017-06-06 2021-09-30 0 0 Not Applicable
    Traveler Verification Service Operations & Maintenance 2 Completed 14.74 2 2021-10-01 2022-09-30 18 18 Not Applicable
    Traveler Verification Service Operations & Maintenance FY23 3 Completed 6.8 0 2022-10-01 2023-08-31 10 10 Not Applicable
    Entry Exit - TVS O&M FY24 4 Completed 13.42 0 2023-10-01 2024-08-31 11 11 Not Applicable
    TVS O&M FY25 5 In Progress 15.57 0 2024-10-01 2025-08-31 0 0 Not Applicable
    LowMediumHigh
    Download: Project Details Source Data (XLSX)
  • Metric Description Performance Measurement Category Unit of Measure Reporting Frequency Agency Baseline Capability Measurement Condition Target 2025 CY Latest Actual Result Date of Latest Actual Result Met Target
    Maintain Percent of In-Scope Travelers With No Photo for Available for Gallery Building (Excludes Countries that CBP Does Not Retain Photos) (1 - (In-Scope Travelers with Photo in Gallery / Number of In-Scope Travelers)*100 Strategic and Business Results Percentage Annual Under target 5 3 2024-09-30 MET
    Maintain Time for TVS Completion of Photo Match in Cloud to Less Than 2 seconds on average at Air Exit (Total time for all matches completed by flight)/(Number of Matches) Customer Satisfaction Seconds Semi-Annual Under target 2 0.34 2024-10-31 MET
    Maintain Availability Percentage (Uptime) for Traveler Verification Service (Total Time in Period ? Downtime)/(Total Time in Period)*100 Customer Satisfaction Percentage Monthly Over target 99 99.999 2025-02-28 MET
    Increase Total Number of People Processed by Biometric Technology at Air Exit (Total Count of Match + No Match Results) Strategic and Business Results People Annual Over target 85000000 63207166 2023-07-04 MET
    Maintain Biometric Technical Match Rate Percentage at Air Exit (Matched In-Scope Travelers/(In-Scope Travelers With Photo Plus Usable Photo Captured at Air Exit))*100 Strategic and Business Results Percentage Annual Over target 96 97 2024-09-30 MET
    Increase Total Number of People Processed by Biometric Technology at Air Exit [Total Count of Match + No Match Results] Strategic and Business Results People Monthly Over target 3000000 4672645 2025-02-28 MET
    Download: Performance Metrics Source Data (XLSX)