Skip to main content

Investment Details

View Business Case HTML

Investment Description

Citizen Services provide the information technology for public access to and engagement with the research community and the general public at research rooms, online and through innovative tool and technology.
Agency National Archives and Records Administration
Point of Contact Gulam Shakir - CIO email Not Provided
Investment Type Major IT Investments
Bureau National Archives and Records Administration
Mission Support Not Applicable
Shared Service Category Not Applicable
Shared Service Identifier Not Applicable
TMF Initiatives
  • Not Applicable
FY 2025 IT Spending $18.68 M
Current CIO Rating 4
Data As Of: 06/09/2025

Total Projects

10

Cost Variance

  • 10Low
  • 0Medium
  • 0High

Schedule Variance

  • 4Low
  • 4Medium
  • 2High

Cost Variance

  • Low: Projects that have <10% Cost Variance
  • Medium: Projects that have ≥10% and <30% Cost Variance
  • High: Projects that have ≥30% Cost Variance
Cost Variance: ((Planned Total Costs - Projected or Actual Total Costs) / Planned Total Cost) x 100

Schedule Variance

  • Low: Projects that have <10% Schedule Variance
  • Medium: Projects that have ≥10% and <30% Schedule Variance
  • High: Projects that have ≥30% Schedule Variance
Schedule Variance: ((Planned Completion Date - Projected or Actual Completion Date) / Project Duration) x 100

Cost and Schedule Variance color coding is based on absolute values. For example, a +40% variance and a -40% variance are both High/Red.
Couldn't load image

Download: Project and Variance Source Data (CSV)
  • This section displays the Chief Information Officer (CIO) Risk ratings for the investment. CIOs rate each investment using a set of pre-established criteria and issue a CIO Evaluation Number that reflects the investment’s ability to accomplish its goals within the current fiscal year. This number ranges from 1 - 5, and the higher it is, the better the investment has been rated to meet its goals.
    Download: Historic CIO Rating Source Data (CSV)
  • The Investment Details section views help answer questions about how an investment's financial resources are being utilized, and which funds are being assigned.
    Download: Investment Spending Details Source Data (XLSX)
  • The IT spending visualization below provides the selected IT investment's spending over 5 fiscal years. The IT Investment's spending is further broken down by Operations & Maintenance (O&M) and Development, Modernization, and Enhancement (DME). For each listed fiscal year you will see:
    • Requested amount - The IT $ amount the agency requested from Congress in the President's budget request for that fiscal year.
    • Enacted amount - The IT $ amount Congress actually funded through that fiscal year's appropriation.
    • Actual amount - The IT $ amount the agency actually spent that fiscal year based on what was appropriated by Congress.
    The availability of data for each fiscal year will depend on where in the federal budget process we currently are, and will continue to be updated as the annual appropriations process progresses.

    Download: Investment Spending Details Source Data (XLSX)
  • Project Name Project UID Status Planned Total Cost ($M) Cost Variance (%) Planned Start Date Planned End Date Schedule Variance (%) Schedule Variance (Days) TMF Initiative
    X-NextGen Catalog (Shows on ITDB as completed) 22060J Completed 3.64 -11 2020-09-30 2022-09-28 -7.6 -7.6 Not Applicable
    X-NextGen DAS (Shows on ITDB as completed) 21080 Completed 3.65 0 2021-09-30 2023-11-17 -33 -33 Not Applicable
    X-NextGen HMS (Shows on ITDB as completed) 19200P Completed 1.83 -41 2022-09-22 2023-08-31 -75 -75 Not Applicable
    X-Carter Redesign and Migration (Shows on ITDB as completed) 16062J Completed 0.4 0 2022-10-03 2023-05-31 -25 -25 Not Applicable
    X-History Hub Replacement (Shows on ITDB as completed) 21180P Completed 0.73 0 2022-06-28 2023-02-28 0 0 Not Applicable
    X-Obama Library Website Upgrade (FOIA Reading Room) (Shows on ITDB as completed) 16060P Completed 0.23 0 2022-10-03 2023-06-30 -11 -11 Not Applicable
    X-Civil Rights Cold Case Collection Web Portal 23140J Completed 0.36 -88000 2023-09-29 2024-09-30 -13 -13 Not Applicable
    X-National Archives Museum Website Redesign(Shows on ITDB as completed) 23150J Completed 0.5 0 2023-08-11 2024-08-30 -4.9 -4.9 Not Applicable
    X-Ford Library Redesign and Migration (Shows on ITDB as completed) 16062 Completed 0.4 0 2023-07-23 2024-09-30 14 14 Not Applicable
    Catalog UX Improvements - Phase 2 22160P In Progress 1.57 -5.6 2024-07-16 2025-07-31 0 0 Not Applicable
    LowMediumHigh
    Download: Project Details Source Data (XLSX)
  • Metric Description Performance Measurement Category Unit of Measure Reporting Frequency Agency Baseline Capability Measurement Condition Target 2025 CY Latest Actual Result Date of Latest Actual Result Met Target
    Annual target for pages digitized and available online through the National Archives Catalog Strategic and Business Results Number Annual 204940986 Over target 420000000 326517137 2024-09-30 MET
    Number of holdings described in the National Archives Catalog Customer Satisfaction Percent Quarterly 102.72 Over target 103.47 2025-01-31 MET
    Number of classified archival records 25 years old or older that have been declassified per Fiscal Year Strategic and Business Results number of pages Monthly 6500000 Over target 10821275 2022-09-30 MET
    Percent of archival electronic holdings that have been processed to the point where researchers can have efficient access to them. Strategic and Business Results percent (%) Monthly 95 Over target 95 95 2025-03-31 MET
    Percentage of HMS Record Entries Processed Strategic and Business Results Percentage Monthly 90.51 Over target 89.6 2025-03-31 MET
    Expanded contribution types and fields (translations, names, locations) to increase engagement and enhance metadata for our records Customer Satisfaction Number Annual Over target 1000000 13522139 2024-09-30 MET
    Download: Performance Metrics Source Data (XLSX)